FAQ's

Do you live on-site?

Yes, our home is on the site.

What time can I arrive?

Arrival times are normally 4pm.  If you have some specific need to arrive earlier (baby feeding/sleeping times etc) then please ask and we will see if we can get your cottage ready earlier or make a facility available to use while waiting.

What time do I need to depart?

Checkout time is 10am.  As you can imagine we have a lot of work to do to get each cottage cleaned and ready for our next guest. NB. Please do not use your hot tub on the morning of your departure as this will make it harder to get it ready for our next guests.

Can I pay for my holiday in instalments?

Yes.  If you would like to pay for your holiday in instalments just let us know and we can easily set your account to enable this feature.  The final instalment will need to be made no later than 12 weeks before your stay.

Are there any hidden costs?

No.

Why do you take a deposit?

A deposit forms a contract with us to make your cottage available to you for your chosen dates and in doing so we agree to not continue marketing it further.  A deposit also provides us with the confidence that you intend to complete your purchase according to our terms.  

Can I cancel at any time?

Please have a read of our full terms and conditions for up to date details. We do recommend that you take out your own travel insurance to cover the cost of any unforeseen circumstance that may prevent you from coming.

What happens if I need to cancel my booking?

Please see our full terms and conditions on our website for up to date details. We always strongly recommend you take out holiday insurance to cover you should you need to cancel, especially if the full balance is due or has already been paid.

Do you ask for a security deposit?

No. We do however ask that you treat us fairly and tell us straight away if you break or damage anything.  Significant damage will result in costs being recovered from you but these would always be reasonable.

Can I bring my dog?

North Hayne Farm is home to a range of both farm and domestic animals, many of whom have been rehomed and can be nervous themselves.  We are therefore a dog free site with the exception of welcoming assistance dogs.  Please get in touch if you have an assistance dog you need to bring.

How old is the farm?

It was originally a manor called La Hayne and the land we know as North and South Hayne farms were given as part of a dowry by Sir William Peverell on the marriage of his sister Lucia (Circa 1185 to 1238) to Sir Alan Basset (Circa 1190 to 1223). It has been actively farmed up until 1988 at which point planning was given for the old farm buildings to become holiday cottages.

Is it a working farm?

No.  The farm is a dedicated children's farm with holiday cottages.  It is run exclusively for our guests that stay on site and is not open to the general public.  With no plant machinery it is a secure and safe site for young families.

Do you feed the animals every day?

Yes, we run twice daily animal feeding sessions, once in the morning and once in the late afternoon including Christmas day.  Check out our seasonal feeding times.

Is it a working farm?

No.  The farm is a dedicated children's farm with holiday cottages.  It is run exclusively for our guests that stay on site and is not open to the general public.  With no plant machinery it is a secure and safe site for young families.

Do you feed the animals every day?

My child is unsure about animals, is the farm a good place to come?

Can we feed our kitchen scraps to the animals?

Do you really understand Autism?

What essentials do you provide?

Can online grocery shopping be delivered to my cottage?

Do you have good phone and WIFI coverage?

Are bedding and towels provided?

Do you have bedrooms on the ground floor?

Do you cater for specific accessibility needs?

Are the gardens enclosed?

Is parking nearby?

Is parking free?

Yes.

Can I bring more than one car?

Can I charge my car?

Can friends visit us?

Do I need to bring bottled water to drink?

Do the cottages have hairdryers?

Yes, each cottage has it's own hairdryer.

Is there an extra charge for them?

No.  The cost of your hot tub is covered by your holiday booking.

How are they maintained?

Do I have to manage the hot tub myself?

How will I know how to operate it?

What are the benefits?

How far away is the national park?

How far away are the beaches?

We are approximately 40 minutes from many of the North Devon beaches.

How close is the nearest pub?

North Devon has a very good selection of pubs to choose from.  Our nearest are approximately 10 minutes away.

How close are the shops?

Can we get a taxi?

Yes, South Molton has several taxi companies to choose from.

Do you need a car to get around?